With a shortage of general practitioners and specialized doctors on the horizon, medical care for people with disabilities is at risk. Join forces with healthcare professionals from ‘s Heeren Loo, we aimed to discover innovative solutions to overcome this challenge. This resulted in an holistic redesign, utilizing the potential of technology while tapping into the knowledge and skills of our in-house medical staff.
Nurses play a key role in this redesign. By empowering them to utilize their skills and supporting their knowledge with technology, we can enable early detection of medical issues in our patients. This approach aims to prevent and minimize the need for medical interventions by doctors. The pilot team of ‘flying nurses’ is now active. Depending on the results, this concept will be implemented nationwide.
As a project lead, I managed a diverse projectteam consisting of in-house staff, including nurses, inpatient caregivers, and desk employees. I facilitated and planned all research and design activitities to develop a co-creative concept until a testready set-up was achieved, promoting a feeling of ownership among the participants.